OPEN FOR CONSIGNMENT BUT PLEASE READ BELOW FIRST!

 

First things first, check our website banner or socials to see if intake is open. If it is, snag your appointment above ⬆️ . No appointment? No drop-off. We love you, but we also love boundaries.  We also do not accept drop offs to our Whyte Ave location. We have niched down, and no longer have the capacity to in-take. All drop offs will need to be taken to our Sherwood Park Hub.

We love helping your pre-loved pieces find a new home, but we have to be selective. That doesn’t mean we think your items aren’t great, we’re simply known for our curated collection of items, that we know will sell. No judgment, just business!

 

Step 1: Book an appointment above. Sherwood Park only.

📅All appointment times are available on a first-come, first-served basis. Both new and returning consignors are required to book an appointment. This system helps keep our intake process smooth, organized, and fair for everyone.

With the overwhelming support and growth we’ve experienced, implementing this process ensures we can continue to serve our consignors efficiently while giving each intake the attention it deserves.

Appointment window - When you book, you’re snagging an appointment window. To keep things smooth, please arrive no later than 20 minutes before your slot ends, that way our team has enough time to go through your bin properly (and not feel like they’re on a game show countdown timer ⏱️). If you do arrive later than that, you will be turned away as the next appointment follows.

Appointments usually take about 20–30 minutes. At this time, we can’t accept walk-ins (we love ya, but chaos isn’t cute).

Step 2: What We Are Looking For & Quality Check

What We’re Looking For ✅

Think current, cool, and on-trend. We love pieces that make you feel like “ugh, why don’t I ever reach for this?” but are still stylish, modern, and in great condition.

We typically accept items no older than 2–5 years, and while we’re not strictly brand-obsessed, our top selling favourites are Lululemon, Aritzia, Levi’s, Free People, Anthropologie, and other boutique gems.

🚫What we don’t take? Super luxury(Prada, LV, etc), overly formal wear, and, lovingly said the “grandma closet” look. It’s hard to put an age on our demographic (style isn’t about age anyway), but if it screams “early bird special,” it’s probably not the right fit. Also if it screams clearance rack/Winners, Old Navy, SHEIN, H&M, Joe Fresh, George, warehouse one, Nygard, etc. it’s not making the cut. Other brands may be rejected too.

Quality Check

We accept clean, excellent-condition items that are current (within the last 2-3 years, 5 year MAX). To maintain quality, we do not accept:
🚫 Items with stains, pilling, damage, or excessive wear
🚫 Footwear that is overly worn or dirty (we prefer next to new)

🚫 Undergarment's 
🚫 Pet hair, strong scents (perfume/smoke)

At the end of the day, our inventory team has the final say! We’ll also share a seasonal vision board so you know exactly what vibes we’re curating.

Be sure to bring your items in a bag or bin! No hangers, please. See the inspo board below for items we would love to see!

 

 

Step 3: Fair Pricing & Commission

We price items based on brand, condition, fair market value and demand to get you the best return.

💰60/40 Split, 40% of the sale will be accumulated for you on your account when a sale happens.

📅 Payouts are processed on the 1st of each month via E-transfer. 

You may use store credit in-store at anytime! Ask what is on your account when you are in the store.

 

Step 4: Consignment Period & Pick-Up Policy

🔹 Items stay on consignment for 3 months (Unless you choose to donate your items at the beginning of your contract)
🔹 If an item hasn’t sold after 2 months, we may adjust the price
🔹 At the end of the term, you’ll receive a text to pick up any unsold items (if you chose this option)
🔹 You have 1 week to pick up—after that, we will donate on your behalf

🔹 If you choose to donate right at the start of your consignment period, YOU GET A BONUS! If your items did not sell in the 3 month period, they will be extended 2 more months and transferred to our other location for one final shine! This is for donation items ONLY. We highly recommend the donate route, less fuss for you, more love for our local charities, and honestly… it’s a win-win!💕 

Due to our limited space, we must move inventory quickly. Please be mindful of the timeline!

 

Key Points to Remember

✅ We reserve the right to decline items that don’t meet our standards
✅ We cannot accept drop-offs outside of appointment days or at Whyte Ave
✅ Once consigned, items stay for the full 3-month term

❗️We do NOT provide itemized lists, constant consignor communication etc. Please respect our time and trust the process!

Your partnership with The R.A.K. helps support secondhand shopping & community connections. Thanks for consigning with us, we can’t wait to give your pieces a second life!

- The R.A.K. Team❤️